Frequently Asked Questions

How much hair do I need? 

This depends on head size. Smaller heads find one set is okay. Larger heads might need two sets. We recommend two sets for our Mermaid lengths. 

Which pieces come in a set? 

1 x long weft · 2 x medium wefts · 4 x small wefts · 2 x extra small wefts (135g total)

What color does the hair come in?

The natural color of the donor - soft black/dark brown. 

Can I color and straighten Kurly Klips?

Yes! The hair is 100% human. Please note that all sets color and hold curls differently. This hair came from real person - so results may vary depending on genetics. 

How do I care for the hair?

Care advice and product recommendations can be found here.

Where are you shipping from and what are your rates? 

We wash the hair and ship it from Bethesda, Maryland. We offer several rates to choose from at checkout.

International orders are charged customs + duties at checkout. This expedites the order at customs and customers will not be charged additional fees upon delivery. 

When will I receive my order?

We generally ship next day, but during busy times of the year, it may take up to three business days.  

What is your return policy?

We are now proud to partner with Seel - a company that allows you to return your Kurly Klips for a small fee. 

You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, the purchase is final sale. 

Seel makes it possible for small businesses like Kurly Klips to give you even more flexibility with every order! Learn more about Seel Return Assurance here.